New DataSight Help Center
We are excited to launch our new DataSight Help Center.
The Help Centre is designed to allow users with current DataSight Upgrade Protection to request assistance through the Support portal, and to access documentation over a range of DataSight topics through the Guide portal.
The Support portal provides a request-based ticketing system for DataSight. You can log in to the Support portal and submit a ticket to request assistance. You can also maintain a history of your tickets. The Support portal enhances our team’s ability to respond to and to manage your DataSight support needs, from the moment they are captured through to their resolution.
The Guide provides access to information about using the DataSight suite of products. In the portal, you can learn how to get started with DataSight, browse help sections and view your recently viewed and related articles. If you cannot find an answer to your query, then you can choose to submit a support ticket by clicking the Submit Request button.
We will be growing and refining our help resources to improve your overall support experience. We welcome your feedback as you navigate our new Help Center!